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Very Active Member
KUDO's to Tim at POWER STORES in St. John's, New Brunswick, Canada
KUDO's to Tim at POWER STORES in St. John's, New Brunswick, Canada: http://www.thepowerstoresj.com
on our return ride from Nova Scotia, one of us had the misfortune of a CHECK ENGINE light coming on... arriving at POWER STORE, Tim assured us that he would give us TOP PRIORITY, which in fact he did... they performed a diagnosis and found the fault to be a bad Cam Positioning Sensor... since they had none in stock, he had the technician pull one off a new unit, replaced it on our F3, and we rode off into the sunset...
that folks is SERVICE... NO arguments, NO sitting for hours on end, NO BS, just great service....
THANK YOU TIM....
Dan P
SPYDER
South Carolina, USA
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Very Active Member
Amazing....
That's the way it should be done...I for one would be fine with waiting for work to be done so the tech's could keep a traveler going on his way. Now a local with nowhere to go... NO..!!
Gene and Ilana De Laney
Mt. Helix, California
2012 RS sm5
2012 RS sm5 , 998cc V-Twin 106hp DIY brake and park brake Classic Black
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Very Active Member
Heading for Nova Scotia in a few weeks, this is good to know. Thanks for the info.
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Dan,
I'm sorry to hear that your bike had a problem.
But it's so nice to hear that there was a good ending, to the story!
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Active Member
Originally Posted by SPYD3R
KUDO's to Tim at POWER STORES in St. John's, New Brunswick, Canada: http://www.thepowerstoresj.com
on our return ride from Nova Scotia, one of us had the misfortune of a CHECK ENGINE light coming on... arriving at POWER STORE, Tim assured us that he would give us TOP PRIORITY, which in fact he did... they performed a diagnosis and found the fault to be a bad Cam Positioning Sensor... since they had none in stock, he had the technician pull one off a new unit, replaced it on our F3, and we rode off into the sunset...
that folks is SERVICE... NO arguments, NO sitting for hours on end, NO BS, just great service....
THANK YOU TIM....
Dan P
SPYDER
South Carolina, USA
Great to hear. Very happy that you received this kind of service, now if only all sevice depts. would duplicate this.....well.....
Bruce
2014 RTS-SE6
Tri-Axis Handlebars
Sena BT Dongle
Sirius Radio
Dash bar
Show Chrome Trunk Rack
"You know that a politician is lying if his lips are moving"
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That's awesome service for sure. I thought that type was dead 20 years ago. I'd be sending a gift card to them when I got home.
2014 Spyder RS-S SE5
Mods:
ST Limited Wheels
RT Handlebars
Ultimate Seats ST Midrider
Lidlox Helmet Lock
Show Chrome Brake Pedal Extension
Excelvan X-Grip Cell Phone Holder w/USB Charger
Much more to come......
Ryder:
6'-1" - 205lbs - 32"IS - 34"Reach
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Very Active Member
NOT MINE
Originally Posted by Bob Denman
Dan,
I'm sorry to hear that your bike had a problem.
But it's so nice to hear that there was a good ending, to the story!
NOT MINE BOB.....
it was one of the other guys....
but thanks for your consideration....
BTW: Novi is ABSOLUTELY the cleanest place I've ever been.... ZERO LITTER, and the people were all fantastic... and so was the beer..... round-trip was 3754 miles of smiles...
Dan P
SPYD3R
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That was my spyder that had the problem. I sent them a thank you card this week for the great service we got. We was only a the shop 2 hours for service total time lost from when the problem started was around 4 hours. thanks to BRP road side assist they put me in touch with the dealer. There are still great people out there. We in the US need to take some lessons from Canada on litter control. Canada was a great place to visit.
Pat W.
FIspyder
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