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  1. #1
    Active Member purplepig's Avatar
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    Default BRP Exclusive Sale

    I am wondering if anyone who was at the Homecoming event in Valcourt, purchased items at the arena and had them shipped home. I purchased two items, was told by BRP/Performance NC that they would be shipped Tuesday June 6th(at my expense). I had not received my items or heard from them so I finally contacted BRP. A week later I am still waiting for some kind of an explanation. Any one else in this predicament? Dan
    [SIGPIC]

  2. #2
    Very Active Member ARtraveler's Avatar
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    The items may be tied up in customs. Please keep us advised if you get the package or hear back on the status of your order from BRP.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

    IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
    2020 F3L , Magma Red

  3. #3
    Active Member purplepig's Avatar
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    Default Customs

    Not really bothered by the fact I don't have them yet. A tracking number is all I want. And the fact I emailed BRP, got a response saying they would look into it and still no idea what is going on over a week later kind of scares me. I will update this post as needed. Dan
    [SIGPIC]

  4. #4
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    Hmmmmmm...
    I just got an email from BRP about buying the Homecoming clothing items online...
    Perhaps I'll wait and see how they get the shipping issues sorted out first.
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  5. #5
    Active Member purplepig's Avatar
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    Default Clothing

    Yes, I got that too. Free shipping on that one!
    [SIGPIC]

  6. #6
    Very Active Member CanAmChris's Avatar
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    Quote Originally Posted by Bob Denman View Post
    Hmmmmmm...
    I just got an email from BRP about buying the Homecoming clothing items online...
    Perhaps I'll wait and see how they get the shipping issues sorted out first.
    I tried to order a T-shirt. The main page is FR or EN but the check out has no translation option and you can't pick the United States as your country of payment. I sent BRP an email.

    As for the original poster's issue... If something is detained in US customer you usually get a snail mail letter in a few days. It might take longer though.
    Last edited by CanAmChris; 06-13-2017 at 05:27 PM. Reason: Sorry for the slight derailment

  7. #7
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    Chris,
    What does "Near Philly" actually mean?
    I've got friends and co-conspirators on both sides of the Delaware!

    Take a screen capture of the checkout page, and run all of what you see through Google's "French to English" website.
    Once you have an idea of what they're asking you: it gets much easier!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  8. #8
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    Quote Originally Posted by CanAmChris View Post
    I tried to order a T-shirt. The main page is FR or EN but the check out has no translation option and you can't pick the United States as your country of payment. I sent BRP an email.

    As for the original poster's issue... If something is detained in US customer you usually get a snail mail letter in a few days. It might take longer though.

    "PayPal Shipping Address Your order will be sent to the address that appears in your PayPal account.

    Simply confirm the country and the address below so that we can recalculate
    delivery costs and VAT."
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  9. #9
    Very Active Member Tango's Avatar
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    Quote Originally Posted by Bob Denman View Post
    Hmmmmmm...
    I just got an email from BRP about buying the Homecoming clothing items online...
    Perhaps I'll wait and see how they get the shipping issues sorted out first.
    I got the e-mail also. Still trying to get full price even after the event is over. Tom
    Baloo is my name. Spyders are my game. Well, it's a doo-bah-dee-doo, yes, it's a doo-bah-dee-doo, I mean a doo-bee, doo-bee, doo-bee, doo-bee, doo-bee-dee-doo. And, well, now. Ha ha! What have we here?



    2020 Petrol Blue Metallic RTL

  10. #10
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    Quote Originally Posted by akspyderman View Post
    The items may be tied up in customs. Please keep us advised if you get the package or hear back on the status of your order from BRP.
    There you go. With NAFTA in flux, who knows what the consequences will be.
    2014 RTL Platinum


  11. #11
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    We also purchased items and asked to have them shipped. Just talked to Performance NC today and the items are supposed to be shipped by the end of the week.
    We were told they have a huge pile of boxes to be shipped.

  12. #12
    RT-S PE#0412 TicketBait's Avatar
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    I purchased a BRP helmet, and am also awaiting for shipment, Will give the dealership a call tomorrow, thanks for the reminder. never mind previous post answers my question-- just more patience



    Half price Canadian Dollars I already have both the solid and vented jaws

    The born on date was Sept. 2013,( which is 2+ years better than what I am currently wearing ) these helmets are no longer manufactured by Givi

    so hopefully will use till the end of 2019, as I am in mild temperatures.

  13. #13
    Invalid Emails
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    Quote Originally Posted by purplepig View Post
    I am wondering if anyone who was at the Homecoming event in Valcourt, purchased items at the arena and had them shipped home. I purchased two items, was told by BRP/Performance NC that they would be shipped Tuesday June 6th(at my expense). I had not received my items or heard from them so I finally contacted BRP. A week later I am still waiting for some kind of an explanation. Any one else in this predicament? Dan
    Your goods are tied up in customs.
    When I buy goods from USa they are held up in customs sometimes for weeks not days.Be patient.

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