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  1. #1
    Active Member BRPcare's Avatar
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    Default Warranty Bulletin #2017-0001: Fuel Filter Leakage

    Hey everyone, this is Owen at BRPcare - I'll be working with Steve on the forums. Just wanted to give you an update about a new Warranty Bulletin on certain 2017 Spyder F3 and RT models: Fuel Filter Leakage - #2017-0001. Please check with your dealer to see if your Spyder is affected by the campaign.

    Ride safe and enjoy the summer season!
    BRPcare
    Social Consumer Experience Team


  2. #2
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    Default Thanks for the Filters info!

    Quote Originally Posted by BRPcare View Post
    Hey everyone, this is Owen at BRPcare - I'll be working with Steve on the forums. Just wanted to give you an update about a new Warranty Bulletin on certain 2017 Spyder F3 and RT models: Fuel Filter Leakage - #2017-0001. Please check with your dealer to see if your Spyder is affected by the campaign.

    Ride safe and enjoy the summer season!
    Owen, welcome to the forum and many thanks for posting this info! Proactive action is great, head it off at the pass.

  3. #3
    Active Member hillbillywhisperer's Avatar
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    Is there way to check the Can Am web site whether a bike is affected based on the vin.

  4. #4
    Very Active Member Roadster Renovations's Avatar
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    I believe that fuel filter on my 2017 F3S is located on the left side under the top removal panel with the cautions on it. I will eyeball it to see if there is any seepage.

    Just out of curiosity, did the clamps not get crimped well enough on some models?

  5. #5
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    Hi Owen!
    Welcome to our own little madhouse!
    Thanks for the update about this issue, and we hope to not hear much from you; other than GOOD NEWS!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  6. #6
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    Any chance someone can post this Warranty Bulletin - or maybe a link?

    Jeff (husband) has a Daytona so possibly he needs to know about this. ... whatever it is...

    thanks all

  7. #7
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    If you could post the TSBs: it would be pretty helpful.
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  8. #8
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    As stated on post 1


    Please check with your dealer to see if your Spyder is affected by the campaign
    .

  9. #9
    Very Active Member hypurone's Avatar
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    Quote Originally Posted by hillbillywhisperer View Post
    Is there way to check the Can Am web site whether a bike is affected based on the vin.
    Not reliable at all. I checked regularly after purchasing and it showed nothing. Yet I got a call from the selling dealer and was informed there were two outstanding bulletins on mine!

    '15 F3-S Pure Magnesium Metallic - Mad Max Edition
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    "You Were Really Flyin', When I Passed You Back There!"

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  10. #10
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    Quote Originally Posted by trikermutha View Post
    As stated on post 1


    Please check with your dealer to see if your Spyder is affected by the campaign
    .
    Yes I can give them a call, and see if our vin appears - after they look it up on their computer
    BUT
    that doesn't tell me what the issue is.

    Oh and the vin search is not available outside America/?canada

    Let's have some transparency please, for people like us where the dealer is 4 hours ride each way...

    ps we've just done this ride for a service, and really I think Jeff (mech eng/generator guy) can inspect a hose clamp - IF that is where the potential issue lies. A copy of Warranty Bulletin will guide us, independently of dealer, as to potential urgency/impact of this so-far mysterious issue.
    Last edited by loisk; 05-03-2017 at 06:51 PM.

  11. #11
    Very Active Member Chupaca's Avatar
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    Default Welcome. ..

    Good to know... for the heads up...and welcome to the site...
    Gene and Ilana De Laney
    Mt. Helix, California

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  12. #12
    Very Active Member ARtraveler's Avatar
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    Proactive is good.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

    IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
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  13. #13
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    Quote Originally Posted by loisk View Post
    Yes I can give them a call, and see if our vin appears - after they look it up on their computer
    BUT
    that doesn't tell me what the issue is.

    Oh and the vin search is not available outside America/?canada

    Let's have some transparency please, for people like us where the dealer is 4 hours ride each way...

    ps we've just done this ride for a service, and really I think Jeff (mech eng/generator guy) can inspect a hose clamp - IF that is where the potential issue lies. A copy of Warranty Bulletin will guide us, independently of dealer, as to potential urgency/impact of this so-far mysterious issue.

    A phone call and maybe you can get them to send thru internet will help some transparency?

  14. #14
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    Yep but without any vin number guidance, without seeing the warranty bulletin, without access in oz to a vin search, the result is that - to know what this is about - we all have to annoy our busy dealers with individual phone calls.

    Doesn't seem very efficient to me.

  15. #15
    Thinks out loud Jeriatric's Avatar
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    Arrow We have brought much of this on ourselves

    Quote Originally Posted by loisk View Post
    Yep but without any vin number guidance, without seeing the warranty bulletin, without access in oz to a vin search, the result is that - to know what this is about - we all have to annoy our busy dealers with individual phone calls.

    Doesn't seem very efficient to me.
    Control, supersedes efficiency, on this side of the pond.

    You see, we have a problem here in the US. People will sue anyone for anything. No matter how frivolous. And, we have attorney's that are so desperate to make a buck they'll file the suit. I guess that's the long way around to saying BRP is covering their arse. And, rightfully so, considering the circumstances.


    Identify what you have control over and find peace with what you don't.

  16. #16
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    Quote Originally Posted by Jerbear View Post
    Control, supersedes efficiency, on this side of the pond.

    You see, we have a problem here in the US. People will sue anyone for anything. No matter how frivolous. And, we have attorney's that are so desperate to make a buck they'll file the suit. I guess that's the long way around to saying BRP is covering their arse. And, rightfully so, considering the circumstances.
    So we on the other side of the pond are sue happy

    Yep good point its all about liability.

  17. #17
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    Wow, BRP posts something helpful but still so much complaining. I imagine that if Owen contacted each owner personally someone would complain that he called their home number and not their cell.

    Call your dealer and and see if your Spyder is affected.

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  18. #18
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    Don't see why you can't call your dealer either. But that's up to you. Good luck

  19. #19
    Active Member BRPcare's Avatar
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    Hey all,

    Thank you for the warm welcome, it feels nice to be a part of such a great community!

    As for the concerns about identifying if your Spyder is affected by the campaign, the VIN tool on the website is only for safety recalls at the moment, not warranty bulletins. However, we`re looking at ways to share more information (such as VIN range) with the public moving forward. You should never be reluctant to call your dealer, they`re there to help you.

    Ryde safe,

    Owen
    Last edited by BRPcare; 05-04-2017 at 09:52 AM.
    BRPcare
    Social Consumer Experience Team


  20. #20
    SpyderLovers Founder Lamonster's Avatar
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  21. #21
    Thinks out loud Jeriatric's Avatar
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    Arrow There ya go

    Rocket science it's not.


    Identify what you have control over and find peace with what you don't.

  22. #22
    Very Active Member Roadster Renovations's Avatar
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    From what the TSB is saying, I'm going to venture a guess that some of the seams on the fuel filters are leaking. Think I will buy one from CCP for $16 for the '17 Daytona and just go ahead and change it out on the Daytona. Just my way of being proactive.

  23. #23
    Active Member SpyderNeil's Avatar
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    Quote Originally Posted by BRPcare View Post
    Hey all,

    Thank you for the warm welcome, it feels nice to be a part of such a great community!

    As for the concerns about identifying if your Spyder is affected by the campaign, the VIN tool on the website is only for safety recalls at the moment, not warranty bulletins. However, we`re looking at ways to share more information (such as VIN range) with the public moving forward. You should never be reluctant to call your dealer, they`re there to help you.

    Ryde safe,

    Owen
    Thanks very much for the heads up. Emailed my dealer and mine is OK, but letting us know about this type of thing is Very much appreciated!

    Neil
    2020 Harley Davidson Tri Glide Ultra
    2017 F3-T SE6 White / BRP Backrest / Nuvi 58 LM / Polaris Spring Spacers / CALSCI 22" Shield
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  24. #24
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    Just checked with Pitbull's. Happy to say mine is OK. So that's one less thing I have to do before going to Homecoming!!

    Thanks BRP for posting about this and thanks to Lamonster for posting the actual bulletin.
    PrairieSpyder (Patti)

  25. #25
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    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

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