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We have a 2017 RT Limited thats having shifting issues. A few months back it would not shift into 1st gear. Got the dreaded E when trying to shift into a forward gear. Took it to local dealer and...

Maybe I am again having a morning brain fart but I cannot find posts I made in My Profile. When I look at My Activity it says I do not have any recent activity, which is obviously not true as I made...

Yes, when we first turn on the bike the GPS comes on and works as expected.

Yes, because she's been using it and its not being charged. But charging it off the bike charges it fully so it has to be something with the bike itself. Going to try some of the recommendations...

Thanks, trikermutha that's the one. Good to know I am not losing my mind. But looks like I need to increase my search and navigation skills at Spyderlovers.

I thought I had posted this previously but cannot find my post so either I didn't post it and having a senior moment or it just went into the Interether.

Wife has a 2017 RT Limited that came with...

Wife has a 2017 RT Limited and it came with a Garmin Zumo 590. The mount installed on the Sypder operates the GPS just fine but, unlike her 2011 RT Limited, the mount is NOT charging the GPS. Even...

I have had some email correspondence with a rep at Radio Sound. She asked me a bunch of questions, some of which I could not answer without testing the iPhone connected to the Spyder. And wouldn't...

We too are using a real Apple cable.

Bob, I have had some email correspondence with Radio Sound. They asked me a bunch of questions and some of the items I had to "test" on the Spyder and wouldn't you know it, the iPhone worked as...

Thank you all for your replies. I reached out to the radio manufacturer, Radio Sound, and have heard back from a customer service rep. I shared with them the video I took of the iPhone not working...

Thank you all for your replies. I did reach out to Radio Sound and have heard back from a customer service rep. I shared with them a video I took of the iPhone not working and they have escalated to...

Thank you JC. You may have identified this for me. Curious as to why I don't see others posting about this issue on Spyderlovers. I would assume this is a universal problem and no one with an...

In my original post above I put a link to the thread where I first tried to get support and described the issue I am experiencing. All I was looking for in this thread was to get the name of the...

Thanks. I have sent them an email with a request for support. Will see what happens.

Thanks. Sent a PM to Finless. Someone PM'd me and said they had to pull their head unit and there is a sticker on it labeled RSI. Any thoughts?

I sent a message to BRP through their customer service messaging system on their web site. Is there another way I should be opening a "case" with BRP?

We plug an Apple lightening cable into the USB port. This is standard setup on the "newer" Spyders. Not sure when BRP changed from the iPod specific connector to the USB.

Cannot find any firm with the name of RadioDesign located in TN.

I know that. I was answering another posters question about the connectors that appear in the trunk of our Spyder. We use an Apple lightening cable connected through the USB port.

We do not have the iPod specific connector. In our 2017 we have a USB connector instead of the iPod specific connector.
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Found several firms that share that name but none seem to be the right one.

I need to figure out who manufacturers the radios that go into the Spyder RT (2017 specifically). Having an issue with iPhone not playing and I am unable to find a fix so I wanted to contact the...

Our 2017 RT has a USB connection into which you plug your corresponding cable. There is also an AUX port available in the trunk but that does not give you any control over the music functions other...

All but the iPod Touch were discontinued in 2017. According to page 41 of our owners manual the iPhone's 5 & 6 are (should be) compatible. Wife is using an iPhone 6 but I have also tested on an...

The phones do not work even when the bike is sitting still. I considered the vibration issue and ruled that out first. Here is the video (hopefully). Watch the time and the Play/Pause button
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Anyone know who the manufacturer of the Spyder radios are? I want to reach out to them directly to see about our iPod/iPhone issue

No change. iPhone 6 and iPhone 8 both still do not work correctly. When plugged into the Spyder via the USB port and using Apple Music App, both iPhone's play a few seconds of a song and then pause...

Wife has a 2017 RT Limited and the iPod function has never worked correctly. Using an iPhone 6 (one of the approved devices according to users manual) with a real Apple cable plugged into the USB...

Thanks for the input. This was the 2nd service but I assume there is a checklist that BRP puts out for the 9300 mile service. Just very surprised at the cost. Here is the list of things they say...