double check everything. did you order correct tire? was correct tire sent? what you typed on forum was correct tire size? look at sidewall to verify. sometimes incorrect # find there way in. this is unusual for them to reject a tire mount
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I have exactly that tire on my 2017 RTS installed by Hattiesburg Cycle. Love the way it improved the handling. ;)
Scanel, please tell us what the entire tire dimension printed on the sidewall says. If it says "General Altimax RT43 215/60 R 15 94 T M . S" that's the exact tire Steve Lewis at Honda W-S put on my '14 in Feb,2018. The part numbers for the rims are different but I believe that's because BRP has made some cosmetic changes but the size, I believe, is exactly the same.
I run the General Altimax RT-43 on both of my bikes and love it..