Originally Posted by
Jeffsm69
Yeah, I was dealing with the same BRP Care rep you are and he actually came through, same circumstances, I already ordered the panels and it was pushed to a senior Rep, then the case number was issued and sent straight to the dealership, they had it within 24 hours and I got a call from the owner telling me my panels were approved along with a bulletin he received stating all 2013 ST's were to be handled the same way, if the owner requests the 2014 panels, then order them and replace under warranty, I don't get why they just don't issue a service bulletin to all dealers and simplify the process, everyone already knows there's a problem and trying to handle this on a case by case basis is insane