Originally Posted by
OldDog
Thanks to everyone who has participated in the quality surveys 1 and 2 so far. I have been on egg shells as to how it would be received. Thanks for your objectivity.
How can Spyderlovers collectively improve the Dealer side of of a new Spyder purchase? As has been said over and over, exceptional customer service and skilled technicians make or break the deal.
How can BRP improve the supply side of the manufacturing process and assure a trouble free machine out the door?
I suggest a sort of two part check list that requires both BRP and any dealer regardless of its technician's skill levels complete it before the Spyder will even start much less leave the lot.
In a few hours I'm going to hopefully test ride a new ST-SE5. :yes: