2015 RT-DESS CODE situation---question

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05-30-2017, 05:37 PM
Elembytes

2015 RT-DESS CODE situation---question

Hello!

I have a 2015 RT and I have had my DESS Module Replaced, and it's part number I shared under another thread here that "Deanna 777" had started about this issue. The DESS MODULE was supposed to have been of the "newer" variety and was supposed to solve the issue.

My Spyder only has 1500 miles on it thus far, so it doesn't get a lot of use for now until Retirement. Anyway-it's on a battery tender.

Lately when I got out and take it off the tender and put the key in and go to start it up, it gives me the DESS Error screen.

I shut off everything, remove the key, wait about a minute, put it back in and turn it on, wait for the pre-test then go to start it up and it runs fine. Take it out and ride and stop and start NO issues.

This happened again yesterday. Same scenario.

After a period of in-activity is it possible that the DESS Module and Key have lost their communication? IS that all this is?

Should I worry about this DESS Module again? If so it will be a 3 hour trip back to the dealership to deal with this again!

Thanks for your insights and thought!

;)
05-30-2017, 05:42 PM
Bob Denman

The DESS system can be disabled; you just need to find someone with the right "Kung-Foo" to pull it off. nojoke
The typical dealership probably won't do it for you... BRP would probably take a dim view of them disabling the anti-theft system on their bikes. :lecturef_smilie::shocked:
Try contacting Joe and Ann Meyer: they might be able to do it for you.:thumbup:
05-30-2017, 06:07 PM
BLUEKNIGHT911

D.E.S.S. ERROR CODE

Quote:

Originally Posted by Elembytes

Hello!

I have a 2015 RT and I have had my DESS Module Replaced, and it's part number I shared under another thread here that "Deanna 777" had started about this issue. The DESS MODULE was supposed to have been of the "newer" variety and was supposed to solve the issue.

My Spyder only has 1500 miles on it thus far, so it doesn't get a lot of use for now until Retirement. Anyway-it's on a battery tender.

Lately when I got out and take it off the tender and put the key in and go to start it up, it gives me the DESS Error screen.

I shut off everything, remove the key, wait about a minute, put it back in and turn it on, wait for the pre-test then go to start it up and it runs fine. Take it out and ride and stop and start NO issues.

This happened again yesterday. Same scenario.

After a period of in-activity is it possible that the DESS Module and Key have lost their communication? IS that all this is?

Should I worry about this DESS Module again? If so it will be a 3 hour trip back to the dealership to deal with this again!

Thanks for your insights and thought!

;)

....Sorry but I'm not backtracking thru your posts to find what module you have :banghead: ..... But I will advise , either you don't have the latest MODULE or the Module needed the additional ignition switch fix to make your issue go away ..... Not all the D.E.S.S. issues are the same ( un-fortunately ) .......... But if you are still getting the DESS error orange screen ..... it will eventually NOT START - PERIOD ...... it's a time bomb :yikes: ..... Mike :thumbup:
05-30-2017, 06:13 PM
JP58

I would use your spare key for awhile and see if it does it again.
05-30-2017, 08:06 PM
Deanna777

Quote:

Originally Posted by Elembytes

Hello!

I have a 2015 RT and I have had my DESS Module Replaced, and it's part number I shared under another thread here that "Deanna 777" had started about this issue. The DESS MODULE was supposed to have been of the "newer" variety and was supposed to solve the issue.

My Spyder only has 1500 miles on it thus far, so it doesn't get a lot of use for now until Retirement. Anyway-it's on a battery tender.

Lately when I got out and take it off the tender and put the key in and go to start it up, it gives me the DESS Error screen.

I shut off everything, remove the key, wait about a minute, put it back in and turn it on, wait for the pre-test then go to start it up and it runs fine. Take it out and ride and stop and start NO issues.

This happened again yesterday. Same scenario.

After a period of in-activity is it possible that the DESS Module and Key have lost their communication? IS that all this is?

Should I worry about this DESS Module again? If so it will be a 3 hour trip back to the dealership to deal with this again!

Thanks for your insights and thought!

;)

When you had the D.E.S.S module replaced, did you have the Switch replaced at the same time?

I had the D.E.S.S module replaced twice, ( first time on July 14, 2015 part # 710004190, Second time on Aug. 28th, 2015 part # 710004190,and the switch replaced part # 710004413, they also reprogrammed the keys) since then I have not had the D.E.S.S. ERROR show up, I have a 2014RTS-SE6 with 17,000 miles +. My manufactures warranty covered both of them.

The newer D.E.S.S. Module part # is 710004916.

Do you still have warranty on your spyder?

If you do I would get taken care of, before you get stranded. Be sure your can-am dealership has the parts. Also, like I have posted in my Thread D.E.S.S.KEYCODE AGAIN!!!!!!!!!!!!!!!!!!! Does your other key do the same thing?

Deanna
05-31-2017, 02:40 PM
Deanna777

Quote:

Originally Posted by PMK

If you still have warranty, get it fixed. It is not uncommon to replace the ignition switch assembly, the DESS module, install a new trunk lock and even a new trailer lock if needed, or you get the spare lock tumbler set.

Yes you can disable it, but that can be done outside of the warranty period.

:agree: X2 Deanna
06-01-2017, 07:39 AM
Don in E Texas

Same issue here

5th time for me (should say my Spyder). In the shop currently - has the latest/greatest module. Service dept. is fully on my side on this, so I am not unhappy at all. No, BRP never had the key switch replaced, just the module (3 times). Out of warranty, but I've been told not to worry about it. I tend to take folks at their word.

A lot of rainy days here in the woods of E Texas, so good time to be in the shop. Heck, I have to maintain a positive attitude.

Don
06-01-2017, 05:02 PM
Elembytes

havne't tried the other key yet

Quote:

Originally Posted by Deanna777

When you had the D.E.S.S module replaced, did you have the Switch replaced at the same time?

I had the D.E.S.S module replaced twice, ( first time on July 14, 2015 part # 710004190, Second time on Aug. 28th, 2015 part # 710004190,and the switch replaced part # 710004413, they also reprogrammed the keys) since then I have not had the D.E.S.S. ERROR show up, I have a 2014RTS-SE6 with 17,000 miles +. My manufactures warranty covered both of them.

The newer D.E.S.S. Module part # is 710004916.

Do you still have warranty on your spyder?

If you do I would get taken care of, before you get stranded. Be sure your can-am dealership has the parts. Also, like I have posted in my Thread D.E.S.S.KEYCODE AGAIN!!!!!!!!!!!!!!!!!!! Does your other key do the same thing?

Deanna

Hi Deanna:

Yes, my replacement module was that one you listed above in your post. NO I didn't have the switch replaced and have not tried the spare key.

My dealer in Springfield Mo, did the warranty work on it. They of all people, I would think, would know what to do to fix this issue.

Like I said, this ONLY happens after the bike has been sitting a while and on a battery tender. It only happens upon the first start up or the one right after that. It runs and works perfectly after that.

Sounds like I am going to have to make another trip down to Springfield!

Thank you!

;)
06-01-2017, 05:06 PM
Elembytes

This will be the 2nd time for my 2015---oh boy!

Quote:

Originally Posted by Don in E Texas

5th time for me (should say my Spyder). In the shop currently - has the latest/greatest module. Service dept. is fully on my side on this, so I am not unhappy at all. No, BRP never had the key switch replaced, just the module (3 times). Out of warranty, but I've been told not to worry about it. I tend to take folks at their word.

A lot of rainy days here in the woods of E Texas, so good time to be in the shop. Heck, I have to maintain a positive attitude.

Don

This will be our 2nd time on the 2015 RT---are we having fun yet? What a deal!

Don't know anyone near here that would disable mine and doubt my dealer will do it, maybe if I talked to my mechanic who knows.

Thanks! Good luck to you as well! At least mine is still under warranty! ;)
06-01-2017, 05:08 PM
Bob Denman

JCThorne is in Texas... (If that's close enough for you.). He can disable the DESS also :thumbup:
06-01-2017, 05:19 PM
Deanna777

Quote:

Originally Posted by Don in E Texas

5th time for me (should say my Spyder). In the shop currently - has the latest/greatest module. Service dept. is fully on my side on this, so I am not unhappy at all. No, BRP never had the key switch replaced, just the module (3 times). Out of warranty, but I've been told not to worry about it. I tend to take folks at their word.

A lot of rainy days here in the woods of E Texas, so good time to be in the shop. Heck, I have to maintain a positive attitude.

Don

Don in E Texas, Do you have the B.E.S.T Warranty?

Is so it is covered under the B.E.S.T. Warranty. Check with your can-am dealership about your B.E.S.T Warranty.

Post your results. Deanna
06-01-2017, 05:33 PM
Deanna777

Quote:

Originally Posted by Elembytes

Hi Deanna:

Yes, my replacement module was that one you listed above in your post. NO I didn't have the switch replaced and have not tried the spare key.

My dealer in Springfield Mo, did the warranty work on it. They of all people, I would think, would know what to do to fix this issue.

Like I said, this ONLY happens after the bike has been sitting a while and on a battery tender. It only happens upon the first start up or the one right after that. It runs and works perfectly after that.

Sounds like I am going to have to make another trip down to Springfield!

Thank you!

;)

Hi, So your current dess module is part # 710004916. Have your dealership replace your dess module & your switch( part # 710004413).

Since I have had the my dess module( replaced twice 1st time was on July 14th, 2015, 2nd time was on Aug. 28th) and the dess module/ switch was replaced on Aug. 28th, 2015, I have not had the D.E.S.S Error/or problem. I has been 2 years since I have had both dess module/ switch replaced.

Have your switch changed, and try your spare key. Also, keep your can-am keys in a place away from other keys( car, truck, etc.).
How long does your :spyder2: sit?

How long is your :spyder2: on your battery tender?
Deanna
06-02-2017, 08:26 AM
jcthorne

Turn it off and be over it. Once and done. No more worries about a disabled bike when you are away from home.

Demons be gone.
06-02-2017, 10:34 PM
Princeau99

Quote:

Originally Posted by jcthorne

Turn it off and be over it. Once and done. No more worries about a disabled bike when you are away from home.

Demons be gone.

when I got the error, I could not start for two days. On the third day it started and I drove straight to the dealer.
And yes, my 2014 RTS had sat for about 3-4 weeks.
06-24-2017, 11:56 AM
Elembytes

Quote:

Originally Posted by Deanna777

Hi, So your current dess module is part # 710004916. Have your dealership replace your dess module & your switch( part # 710004413).

Since I have had the my dess module( replaced twice 1st time was on July 14th, 2015, 2nd time was on Aug. 28th) and the dess module/ switch was replaced on Aug. 28th, 2015, I have not had the D.E.S.S Error/or problem. I has been 2 years since I have had both dess module/ switch replaced.

Have your switch changed, and try your spare key. Also, keep your can-am keys in a place away from other keys( car, truck, etc.).
How long does your :spyder2: sit?

How long is your :spyder2: on your battery tender?
Deanna

I keep my Spyder on the tender all the time when we aren't riding. We will see what happens this time at the dealership. Texas is a far place to get to for us especially to disable the DESS. Thanks!