Anyone in the Rochester Area?
Hello, this is my first post. I bought my 2014 Spyder RT in Florida last month and trailered it home to Hilton NY. I’ve been reading through many post to educate myself about Spyder ownership. First on my list is an oil change and soon a rear tire change, the wear bars are telling me it might not pass inspection.
Strange how we all have different outcomes at dealers
Quote:
Originally Posted by
purplepig
I suggest you try Bucks or Kens in the Buffalo area. The treatment I have received from Filers has left me vowing never to return. Both Kens and Bucks have treated me with respect, courtesy and great prices. Enjoy.
I had the exact opposite levels of service as you did.....I went to Bucks and had a very bad service experience, BRP got involved though and made it right. I went back to Filers this past year, and they seem to have changed up a lot of their former staff in the service area. I have since had a couple of things done and was happy with the service level, costs and turnaround time. They seem to be trying to make things right by the customers.
I guess the bottom line is to do your homework and find the dealer that treats you and your machine well.