BRP Abandons New Zealand Regional On Road Customers
So popped into my local Can Am dealership today to see about the fuel pump recall only to be told they won't be able to help. Apparently BRP have decided not to support their on-road dealer network outside of our three main centres.
On to the blower and got a hold of their customer care centre in Finland (who knew nothing about it) but kindly agreed to forward an official complaint to BRP head office. No doubt they will be getting a few more... in fact, the more the merrier - 0800 470 020 for any other Ryker or Spyder owners/suckers in NZ who would like to jump on the bandwagon.
They said I should hear something back from them but am not expecting anything remotely resembling a solution.... someone at BRP HQ probably thinks this is a great idea! Meanwhile, I will be spreading this like covid over as much of the internet as I'm able.... if it costs them even a single sale my job will be done!!!
The Demise of BRP On road in New Zealand.
And probably coming to your town soon.
The Demise of BRP On road. nojoke
Seems BRP On Road Directors have decreed every service center in New Zealand is to have one of every model in stock for sale under BRP's new house rules...
If they didn’t want the stock they are banned from offering service for all other BRP On-road stuff and won’t be supplied parts when required.
So that leaves about 4 dealer/service centres in the country.
The rest told them to go fish. Dozens of them. They also sell Off Road and the Seadoo things.
I suck my teeth but I can see where they come from. Its just wrong.
So that leaves 1 Authorized dealer / Service Center in the South Island..........and 3 in the North.
They are days travel apart.
So if you need a service its several day’s travel and overnight accommodation - minimum.
It gets worse.
Folk who have recently bought new rides have been told they can no longer take their ride to where they bought it for service, recalls and stuff.
Polite Forum Comment - 1 line.
Pretty disappointed and cant type what I really would like to say as Peter would edit the guts out of it.
So I better leave it there for now.
So you lot.... a heads up on what may occur in your town soon.